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I installed Windows 7 Ultimate Edition 32-bit on my Acer Aspire 4520 notebook. Whenever I am installing software, surfing the internet or watching a video online, the system occasionally crashes with bugcheck code 0x124.
Since the original memory stick had some hardware errors (tested using Memtest86+), I replaced it with a 2GB Kingston memory stick. However the problem still remains after the replacement.
Can someone figure the problem out for me?
Here is my bugcheck dump:
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* *
* Bugcheck Analysis
*
* *
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WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon. Arguments: Arg1: 00000000, Machine Check Exception Arg2: 8d65977c, Address of the WHEA_ERROR_RECORD structure. Arg3: 00000000, High order 32-bits of the MCi_STATUS value. Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
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BUGCHECK_STR: 0x124_AuthenticAMD
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hardware
IMAGE_NAME: hardware
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV
BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV
Followup: MachineOwner
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Its an uncorrectable hardware fault, start by updating all your hardware drivers...http://msdn.microsoft.com/en-us/library/ff557321(v=VS.85).aspx
– Moab – 2011-04-21T14:50:22.893