Citrix/Outlook 2003: "SBCMSYNC.DLL is not a valid Office Addin"

http://support.microsoft.com/kb/235009 looks like the solution to your problem, though oddly I only see this fault referenced for users of 2000 or 2002.

Have you installed 2000 before then upgraded to 2003?

Either way, if you have 2000 disk #2 with you, try inserting that and running through its 'repair' or 'maintenance' install.

Pricey

Posted 2011-04-06T08:21:41.803

Reputation: 4 262

@PriceChild: Are you sure this applies to someone logging into Citrix first, then starting Outlook from within Citrix? Citrix is a thin-client environment, running applications from the server, so the user will have no ability to repair applications on the server. – Steve – 2011-04-06T08:58:23.427

Bah, I completely missed those 3 words. Still, googling around for the problem I figure it will be something similar to the answer I've given. – Pricey – 2011-04-06T10:46:18.047

@PriceChild: But you still can't run a repair or install a Citrix application from a client. – Steve – 2011-04-07T04:05:36.103

I'm not familiar with Citrix but surely you must have installed the application yourself somehow? – Pricey – 2011-04-07T09:01:16.103

@PriceChild. No, Citrix applications are server-based, and installed on the server. I am not the Citrix administrator unfortunately. – Steve – 2011-04-08T04:06:56.193

Ok, so can't you suggest this to the Citrix administrator then? – Pricey – 2011-04-08T08:27:09.917

Citrix/Outlook 2003: "SBCMSYNC.DLL is not a valid Office Addin"

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