Office 2007 Installation Fails with MSI Error 2203

I'm installing Office 2007 (or any of the individual Office 2007 products) on a clean Vista SP2 machine and installer is failing with error 2203: "An internal error has occurred. c:\windows\installer\4dd58d1.msi -2147287035)..." (Note that the 4dd58d1.msi filename is just an example here - it may be different on different instances of the install process.)

Googling for error 2203 gives results relating to read-only/permission problems with the msi source files but I've verified this is not the case.

Have tried multiple Office 2007 install sources and same result.

Thoughts?

Matthew

Posted 2009-08-20T04:36:37.387

Reputation: 2 450

Tried running the installers as administrator? – John T – 2009-08-20T04:40:26.927

Which version of vista? – Troggy – 2009-08-20T04:40:31.060

@John T - I have. Both native as admin and with runas. @Troggy - Vista Ultimate SP2. – Matthew – 2009-08-21T00:47:24.717

Answers

In Windows 7:

Run %TEMP% then temporary folder will open.
Go up one level and right click on TEMP folder
Take Ownership of the folder.
Now Windows 7 will allow to install Office 2007 and other 3rd party software too.

Mysterio

Posted 2009-08-20T04:36:37.387

Reputation:

Have you tried turning off UAC? This has caused a number of installing issues for me previously.

EDIT: Where are you running your install from (CD/Local Drive/Network Drive)? Do you have full access to this location?

Craig

Posted 2009-08-20T04:36:37.387

Reputation: 312

hi Craig I did indeed. I actually turned off UAC immediately upon building the machine. – Matthew – 2009-08-20T04:53:57.507

This may sound odd but try turning UAC on again. There have been a few issues with software failing to install if UAC is turned off. This really shouldn't affect Office but it can't hurt to try – Paxxi – 2009-08-20T07:19:10.053

Quoting from this article :

I recently had this problem installing third party software.
Some software uses the c:\documents and settings\%username%\local settings\temp folder to store files temporarily during install.
I checked the permissions on this, set them to 'full' for my account and system, and everything went ok.

harrymc

Posted 2009-08-20T04:36:37.387

Reputation: 306 093

It's a permissions error on one of the windows folders. I tried permissions changes to %temp% and /Windows/Installers but the problem only went away when I did a Windows Refresh on my (new) Windows 8 gigabyte laptop.

Kaido

Posted 2009-08-20T04:36:37.387

Reputation: 131

Try to start installation under administrator account.

MicTech

Posted 2009-08-20T04:36:37.387

Reputation: 9 888

Do you have an antivirus product installed? Some have the option to block installations from the Temp directory. The MSIs will expand there first before install.

MDMarra

Posted 2009-08-20T04:36:37.387

Reputation: 19 580

Hi Mark - I do (AVG Free). I tried with antivirus on then off. Ultimately I was successful however there was no rhyme or reason to it that I could tell. – Matthew – 2009-10-16T05:22:27.777