Why does chkdsk produce "Correcting error in index $I30 for file 33267" and then freeze?

Question

I am running chkdsk like this:

chkdsk k: /x

I get this error:

Correcting error in index $I30 for file 33267.

What does it mean? Here's the full problem:

Microsoft Windows [Version 6.1.7600]  
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>chkdsk e: /r  
The type of the file system is NTFS.  
Volume label is RodDrobo.

CHKDSK is verifying files (stage 1 of 5)...
162048 file records processed.  
File verification completed.
   0 large file records processed.
   0 bad file records processed.
   0 EA records processed.
   0 reparse records processed. 
CHKDSK is verifying indexes  
(stage 2 of 5)... 10 percent complete.  
(167130 of 208124 index entries processed) 
Correcting error in index $I30 for file 33267. 
Correcting error in index $I30 for file 33267. <--- it always reaches this spot, then hangs forever

Answer 1

I think you just leave the chkdsk to finish what it started, Depending on the size if the drive and the number of files in it, chkdsk can take anywhere between a few hours to a few DAYS!!! It's best to be patient or risk losing the drive.

Answer 2

I'd suggest that's either MFT (master file table) corruption or some bad sectors it can't fix. I'd suggest getting the diagnostic tools from the HDD manufacturer and using those, sincee they're sometimes a bit more informative.

Also have a look at your windows event logs to see if there's messages about the disk failing/having bad sectors etc.

Last time I saw a disk doing that it died shortly afterwards. I'd get all your data off there and get yourself a new disk asap.

Answer 3

I had the same problem. You need a Symantec recovery disk^[1][2].

Start your computer from the disk, go to Analyze and check the hard drive for errors. Be patient, it can take one hour. That will should it.

Answer 4

Was seeing this error to but only needed to wait 30mins for it to continue on