Why is Thunderbird saying I am working offline when Work Offline is not ticked?

1

Thunderbird says "You are currently offline. Do you want to go online to get new messages?"

The menu item File->Work Offline is not checked.

Is there another "offline" setting?

Back story: I moved my Thunderbird profile from another user to my new account today following the instructions here. (it's down as I type). This may be a red herring.

I have been sending and receiving happily in the last few hours since - so I remain confused.

(Windows 7 Enterprise).

Dizzley

Posted 2011-02-22T21:07:46.520

Reputation: 823

Double-clicking the offline icon at botttom-left does nothing. – Dizzley – 2011-02-22T21:58:57.827

Answers

2

I just had this problem too. It turned out to be an "unresponsive script" dialogue displayed just off the screen so I couldn't see it. Some things seemed to work in Thunderbird, so it appeared like it was running as normal, and the dialogue box was not modal, but other threads were - I guess - queued behind me responding to the dialogue.

Killing the warning dialogue from Task Manager got everything flow again.

Jason

Posted 2011-02-22T21:07:46.520

Reputation: 121

1

Well, sitting with Thunderbird closed for a few hours and starting it using the Profile Manager seems to have resolved the situation - I am no longer working offline. Starting Thunderbird via the profile manager is discussed here. I created an empty second profile, unchecked "Don't Ask on startup" and selected my original default profile.

It was either a problem with the profile or an unrelated condition. I'm posting this as a pointer,

Dizzley

Posted 2011-02-22T21:07:46.520

Reputation: 823

This is old thread, but perfect advice to kill the Thunderbird process in Windows Task Manager. It sorted my offline issue out very easily, so thank you very much. – None – 2012-06-13T10:14:10.610

1

I encountered the same problem and resolved it by closing Thunderbird, killing the process in the Windows Task Manager (it didn't disappear on its own) and then re-starting Thunderbird. All is good again.

The solution was on http://forums.mozillazine.org/viewtopic.php?f=39&t=1812665 (found via Google).

Peter Becker

Posted 2011-02-22T21:07:46.520

Reputation: 133

0

I had the same problem and resolved disabling automatic offline mode detection which sometimes triggers when there are network problems:

http://www.zezore.com/2010/02/18/troubleshootings/how-to-turn-off-automatic-offline-mode-in-thunderbird/

Ellery

Posted 2011-02-22T21:07:46.520

Reputation: 1

1Please add a bit more detail, a summary of the linked page would be useful. – vonbrand – 2013-03-01T09:54:10.713

The link is dead. – Nate C-K – 2013-07-19T03:11:21.063

Asked: 2011-02-22T21:07:46.520

Viewed: 8 033 times

Active: 2013-09-01T18:22:56.757