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I have lost all email messages and folders in Mozilla Thunderbird. Where can I look for them? My system is Windows XP.
I have looked in the Thunderbird Profiles default profile folder. I can see Inbox and Trash but none of the other folders I have set up are visible.
I cannot directly open Inbox or Trash so I don't know if my lost messages are in these folders. Is there someone in this community who can help?
Sharon Bode
Posted 2011-01-04T01:07:26.740
Reputation: 11
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The location of the folder can be found by following the instructions on this link.
On Windows:
Select Run... from the Start menu.
Type "%appdata%" (without the quotes).
Hit Return. Open the Thunderbird folder. Go to the Profiles folder.
Now open the folder of your Mozilla Thunderbird profile (probably "********.default" where the '*'s stand for random characters) and the folder beneath it.
As an aside, it's possible over the years that you may have more than one profile folder, so it's worth having a look for other locations in the general vicinity.
As for file types, the extension for Thunderbird mail is .msf, with a coinciding file name without an extension that stores the actual data.
You will not be able to view the data by double-clicking on the file, due to the way the data is stored.