Desktop reboots itself on sleep or hibernate

I have been using an ASUS M2NPV-VM motherboard for main home desktop workstation, operating Windows Vista x64. This computer has right from day one not been able to enter hibernate or standby; after Windows performs its final actions and brings the machine down, it would automatically revive itself for a reboot.

Updating to the second latest BIOS (1201)has not helped (the latest BIOS revision would induce video refresh problems rendering it unusable). I have been reading related discussions on incidents similar to mine to no avail of a true workable solution. They appear to be more speculative guesses rather than actual knowledge on the inner workings of motherboard hardware.

Does anybody have any electronic engineering experience on PC energy-saving standards to provide a more informed opinion how to go about getting this to work?

More stories: this motherboard could not even reboot properly the first thing i used it. It was due to refresh rate of the onboard GPU, which had no influence on the sleep/hibernate issue here. But right now, i have been using an add-on PCI-E video card and disabled the onboard chipset. That has not changed the situation.

icelava

Posted 2009-07-15T08:07:43.300

Reputation: 1 589

I have some links at http://superuser.com/questions/142/why-hibernation-does-not-work-on-my-vista64-desktop , and your problem looks a bit like mine...

– VonC – 2009-07-15T08:11:30.827

my situation is different from yours. your OS cannot even finish its hibernation sequence. mine is able to hibernate or standby, but after the OS has "lost control" the hardware re-powers itself and wakes the OS up. – icelava – 2009-07-15T08:24:31.967

Answers

The problem is that your mouse or your keyboard automatically wakes up your computer when you want to put it in sleep. To disable this behaviour go to Device Manager, choose your mouse / keyboard and disable something like "This device can wake the computer up." This worked for me. :)

KovBal

Posted 2009-07-15T08:07:43.300

Reputation: 1 250

I independently found this out last night. initially i saw that my USB mouse had that option so i disabled it, leaving the keyboard settings (which had two nodes in Device Manager). When i tried a Sleep with that, it hung the hardware system. On second attempt i disabled all three nodes and it Slept! – icelava – 2009-07-18T01:19:53.823

oh yea the keyboard (Microsoft Ergonomic 4000) is also USB. the keyboard prior to this model was also USB. It probably meant either one of the devices tried to keep the motherboard's USB hub controller alive even when they were set to shut down by the OS. – icelava – 2009-07-18T01:22:46.867

For me, it usually ends up being network devices and WOL, even when that feature is disabled in the BIOS.

In your device manager, make sure you uncheck "This device can wake the computer up" as KovBal said, for your network cards.

Daniel Huckstep

Posted 2009-07-15T08:07:43.300

Reputation: 990

After updating BIOS load set up defaults from the BIOS menu
Install the latest power management drivers from ASUS
Make sure ACPI is set up correctly in the BIOS
Check event viewer to see if there are any events that can be correlated to this problem
Check under "System properties" -> "Startup and Recovery" that it does not automatically restart. In case you have something that brakes during hibernation/standby that causes an automatic reboot.

I hope you manage to fix it!

elgrego

Posted 2009-07-15T08:07:43.300

Reputation: 193

BIOS default settings do not help; there is no power management driver available; ACPI is defaulted as [S1 & S3] – icelava – 2009-07-17T15:48:36.957

1From Windows' perspective, the system was successfully slept or hibernated; it does not encounter any errors. The problem is after control is handed to the hardware; it would power itself back up. – icelava – 2009-07-17T15:49:56.453

I have had similar problems on machines myself. It may be worth checking in the BIOS that all the 'Wake On' settings are turned off. My machines would wake up when I did not want them to because either a mouse would wiggle a fraction, or some packet on the LAN got intercepted.

You may have another problem, but until you are sure I'd disable all 'Wake On' options you can find.

jerryjvl

Posted 2009-07-15T08:07:43.300

Reputation: 2 505

No "wake on" setting is enabled. – icelava – 2009-07-17T15:54:17.350