Blue screen (BSOD) when Windows 7 hibernates or standby

6

1

Whenever I want to standby or hibernate Windows 7, It takes some times in blank monitor and gives a blue screen error and shuts down. Details below about Error message that Windows showed:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA800744B060
BCP3: FFFFF800048D0748
BCP4: FFFFFA8008539460
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\090910-33961-01.dmp
C:\Users\Ali\AppData\Local\Temp\WER-120869-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

How do I repair that and what's the problem's origin?

DummyBeginner

Posted 2010-11-30T00:27:57.063

Reputation: 299

BSODs during hibernate or standby, or during resume from those, are almost always due to a bug in the power management code of a driver. Examination of the "minidump" file using WinDbg will usually tell you which driver was involved. – Jamie Hanrahan – 2016-06-23T17:39:55.613

I don't think it belongs here. Howerer, it's driver problem, try googling each hardware component you have. – None – 2010-11-30T00:33:54.353

excuse me for the mistaken place of my question. Do you mean I shouldn't ask this in the whole of stakoverflow? | also I've several hardwares. it's hard to know which is the problem. What should I googling about them? - Cheers – None – 2010-11-30T00:47:02.767

1@1Geeky: ex: google WD10EARS windows 7 64bit BSOD hibernate – None – 2010-11-30T00:52:53.103

Answers

3

This should help you out on different methods to troubleshoot BSOD issues:

http://social.answers.microsoft.com/Forums/en-US/w7hardware/thread/1d8560d1-5e4c-4a97-8f44-9545626d6837

Also, I read down the forum a little ways and found information about a hotfix that seems to match your symptoms. Try that out and let us know how it goes.

KB975599 - Stop error when you put a computer that is running Windows 7 or Windows Server 2008 R2 to sleep, into hibernation, or when you restart the computer: "0x9F "

Go to http://support.microsoft.com/kb/975599 and click on the link View and request hotfix downloads, select the platform (x64), and type in your email twice and type in the captcha ad click request hotfix.

Relster

Posted 2010-11-30T00:27:57.063

Reputation: 146

Thanks a lot, My problem has been solved but I don't know whether by the hotfix you mentioned or by download and install service pack 1 on windows 7. Regards :) – DummyBeginner – 2011-09-28T14:47:39.147

Asked: 2010-11-30T00:27:57.063

Viewed: 10 973 times

Active: 2011-05-19T22:45:05.217