Removing Google Chrome disables links from Outlook Email

1

I had been using a beta version of Google Chrome. I recently installed the IE 9 Beta and removed the Chrome from my computer. Now, when I get an email with a hyper-link in outlook and try to open it, I get a message that the "operation has been cancelled due to restrictions on this computer. see system administrator".

I have set the program access default to use IE as the default web browser but I still get this message. What else should I try?

user50466

Posted 2010-09-26T17:49:55.293

Reputation: 11

Answers

1

Have you run IE9 and set IE9 to be the default browser in the Tools --> Options area?

It's not just your outlook that needs to use IE as the default, your windows OS needs to know that IE9 is the default browser.

UPDATE this is usually a corrupt registry key... have you tried this fix?

Usually it's this key:

HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command

John Weldon

Posted 2010-09-26T17:49:55.293

Reputation: 1 411

Yes, I have done that – user50466 – 2010-09-26T18:05:02.407

1Updated the answer with a link to an article describing how to fix a corrupt registry key that usually causes this problem. – John Weldon – 2010-09-26T18:07:41.483

Asked: 2010-09-26T17:49:55.293

Viewed: 2 258 times

Active: 2010-09-26T18:08:33.487