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For the last few days, Outlook 2007 has been displaying the new mail icon every once in a while throughout the day when I actually did not have any new mail. To get rid of this icon, as soon as I double click any email that I had already read, the icon goes away.
Has anyone else seen something like this before?
Is the "envelope" is set to be "always displayed" in the task bar? – r0ca – 2010-06-18T13:03:37.183
nope, it is not. – nmuntz – 2010-06-18T13:40:24.603
Do you have a rule that move/delete incoming email so that you don't see anything new in the inbox but in fact, you got a new mail?? – r0ca – 2010-06-18T14:15:31.197
nope. i do have rules for moving mails with a specific subject into specific folders though... however lately i have checked this folders at the moment the icon appears, and in fact no new mail had arrived... – nmuntz – 2010-06-18T14:31:11.297
Check this: http://superuser.com/questions/4324/make-envelope-icon-disappear-in-outlook-2007 But now, I'm kinda clueless for your issue. I would try to simply reinstall Outlook.
– r0ca – 2010-06-18T15:22:47.627I have the exact same issue in Outlook 2013. – George – 2013-03-17T16:53:11.270
It sounds to me like you're getting a new mail notification for emails that show up in your "Junk e-mail" folder. I have the same issue using the exchange protocol to access my hotmail account. I haven't yet found a solution, but the first step to finding one is to first identify the problem. There may be a way to build a rule to fix this. – George – 2013-03-17T17:25:01.763