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Why does BlueJeans sometime fail to show the screenshare and instead display a grey window?
In the screenshot below, a participant is sharing their screen but on my computer I see a dark screen instead (whereas I do see the participant's screen share when using BlueJeans on my iPad):
I use BlueJeans 2.18.39.0 with Windows 7 SP1 x64 Ultimate.
Everything works fine on the iPad, aside from being low definition:
Franck Dernoncourt
Posted 2020-02-28T21:15:14.003
Reputation: 13 518
Have you contacted bluejeans support? – Moab – 2020-02-28T21:45:09.713
@Moab yes, waiting for the reply. – Franck Dernoncourt – 2020-02-28T23:21:15.847