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Some Observations
- The computer runs as expected when it is plugged in.
- After charging overnight (about 8 hours), the battery life is at 5%.
- Sometimes, the battery task bar icon says, "Battery not detected."
- While plugged in, the battery says, "1 hour 34 minutes until fully charged."
I have run the power troubleshooter at "Find and fix problems with your computers power settings." I have also followed the steps here: https://support.microsoft.com/en-us/help/4023536/surface-surface-battery-wont-charge
This is Windows version information:
PS C:\> [System.Environment]::OSVersion.Version
Major Minor Build Revision
----- ----- ----- --------
10 0 19041 0
How can I resolve this?
3Buy a new battery? – DavidPostill – 2020-02-26T16:10:57.330
@DavidPostill Yes :-/ I guess hope for a software fix is no longer an option. – Shaun Luttin – 2020-02-26T16:12:14.093