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I have a Windows 8.1 Pro on a Intel NUC running our access control system, the latest updates have been installed.
In the mornings when i need to access the device via Remote Desktop it says "Remote Desktop can't connect to remote computer......" so i open TeamViewer and connect to the pc first try. I then close TeamViewer and try again with Remote Desktop and it connects no problem. I did not change anything on the pc while i was connected via TeamViewer.
The pc runs 24/7
What can cause this?
Smiley
Posted 2020-01-27T09:25:58.960
Reputation: 1
A dependable service may be shutting down overnight. – NiallUK – 2020-01-27T09:30:22.817
Oky but why does it start only once TeamViewer connects? – Smiley – 2020-01-27T09:32:50.643
Just want to double check the PC isnt hibernating/sleeping is it? – SQLTemp – 2020-01-27T09:33:14.747
@SQLTemp no the screen turns of after 30 min but the pc never goes to sleep nor hibernating – Smiley – 2020-01-27T09:34:12.500
@Smiley When Teamviewer connects, it may force a dependable service to start. – NiallUK – 2020-01-27T09:53:56.350
@NiallJones So what you're saying is i have to check and see what services gets started when Teamviewer is activated and set that service to always run? – Smiley – 2020-01-27T10:01:35.290
It might be that the device has entered sleep, and TeamViewer is just better at waking it up. – harrymc – 2020-01-27T10:10:04.713
@Smiley Yes, that would be agood place to start. It may be what harrymc suggested. – NiallUK – 2020-01-27T11:23:36.713