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HP pavillion ab-1035ax is the laptop model. It boots properly, goes to the desktop screen after 5 mins of working laptop gets stuck.Sometimes boot file gets corrupted had to reinstall OS. The process repeats. The mouse stops moving, only option is to force shutdown the system.Any solutions for this?.Attached memtest below which gets stuck at this particular point.
2Sounds like a faulty HDD, CPU overheating or RAM issue. Have you run Memtest or Prime95 to check your RAM or CPU? Any SMART errors on the HDD? – spikey_richie – 2020-01-22T16:01:20.243
Inbuilt HDD test says it passed. Yes CPU heats a lot. RAM works perfect. – Bala Subramanian – 2020-01-22T16:04:56.010
Faulty power supply is also possible ... – DavidPostill – 2020-01-22T16:05:24.010
Ok so CPU overheating, could be blocked vents or you need to re-apply the thermal paste. – spikey_richie – 2020-01-22T16:08:52.647
Unable to complete Memtest. While doing it the system stucks after some time. Unable to finish the test. – Bala Subramanian – 2020-01-22T16:44:35.920
It might be useful to tell us which OS, and which version number. – K7AAY – 2020-01-22T21:20:41.003
Both Windows 8.1 and Windows 10 – Bala Subramanian – 2020-01-23T02:45:40.290
@spikey_richie Added memtest86 screenshot – Bala Subramanian – 2020-01-23T10:27:20.733