Windows 7 setup fails on HP laptop 17-by2631ng

0

I'm trying to install Windows 7 64-bit on the HP laptop 17-by2631ng.

  • Booting from the Windows 7 DVD started working after disabling Secure Boot in BIOS. The "Windows is loading files" screen works, but then the animated Windows logo at the "Starting Windows" screen freezes before the installation can start.

    I saw here that setting BIOS from UEFI to Legacy can help, but there is no such option in the BIOS. Updating the BIOS didn't help.

    The file D:\$WINDOWS.~BT\Sources\Panther\setuperr looks as follows:

    2019-12-10 02:07:53, Error [0x0602a9] IBS CallBack_AddDriverPackageIntoDriverStore:Failed to install the driver package [C:\windows\System32\DriverStore\FileRepository\iastorac.inf_amd64_eea3cf789013ad4f\iastorac.inf]. Driver package is [Critical]. Error code is [0x32][gle=0x00000032]

    2019-12-10 02:07:53, Error [0x0602ab] IBS CallBack_AddDriverPackageIntoDriverStore:An error occurred while installing the driver package [] offline GLE is [0x32][gle=0x00000032]

    Does it really mean C:\windows\ rather than D:\$WINDOWS.~BT\windows\, i.e. the existing Windows 10 is messing with the Windows 7 setup? Anyway, I can't find any files with iastorac in their filename anywhere.

  • Booting from a Windows 7 USB key doesn't work, the PC doesn't recognize it. Booting from USB is enabled in BIOS, but when pressing F9 during startup to list the boot options, the USB key doesn't appear in the list.

  • Starting Windows 7 setup from a DVD or USB or ISO while running Windows 10 fails as follows:

    • "Check compatibility online" fails with "Windows 7 Upgrade Advisor was unable to reach the Microsoft server for compatibility information" even though the internet connection works.
    • With "Install now" → "Go online to get the latest updates for installation", the download of updates (only 1089 KB) works, but their installation fails with "Windows could not update the installation files. To install Windows, close Setup and restart the installation. Error code: 0x6"
    • With "Install now" → "Do not get the latest updates for installation" → "Custom (advanced)" and choosing an empty partition, I get the warning "The partitions on the disk selected for installation are not in the recommended order", click OK, "Copying Windows files" finishes, but "Expanding Windows files" fails at 20% with "Windows installation cannot continue because a required driver could not be installed."

  • The attempts above (I think the ones made while running Windows 10) managed to create a boot menu with the options "Windows Setup" [that's Windows 7 Setup] and "Windows 10" [the currently installed OS]. "Windows Setup" freezes at the animated logo, as described above. Pressing F8 offers more options for "Windows Setup":

    • Safe Mode reveals that the freeze happens after disk.sys is loaded. Renaming pcmcia.sys to pcmcia.bak as recommended here doesn't help.
    • Another boot option promises to create a file Ntbtlog.txt that would reveal what exactly fails, but I can't find such a file later anywhere.

root

Posted 2019-12-10T12:02:57.993

Reputation: 272

1Windows 7 will not install on modern hardware, period. – Moab – 2019-12-10T13:13:41.093

1@downvoters: Downvote means "This question does not show any research effort; it is unclear or not useful". Please explain where you see a lack of research effort, clarity, or usefulness. – root – 2019-12-10T14:37:02.820

2

Does your laptop advertise itself as being compatible with Windows 7? Newer hardware has specifically dropped support for older operating systems and may require driver support to be "baked in" before even the ISO images will boot: https://www.kraftkennedy.com/fixes-installing-windows-7-newer-hardware/

– Mokubai – 2019-12-10T15:33:39.310

1"Failed to install the driver package" typically is an indication of a corrupt ISO and can easily be solved by creating the installation media again. If you are attempting to install Windows 7 from a USB 3 device, that by default is not supported, and the USB 3 must be added to the installation image in order to work. The fact your unable to boot to a flash storage is an indication that you might be using a USB 3 device. – Ramhound – 2019-12-10T17:41:58.233

@root its not useful since W7 cannot be installed on modern hardware. I did not vote on your question btw. – Moab – 2019-12-12T16:52:51.627

Answers

1

Drop plans for Win 7 on this machine.

"Intel® Core™ i5-10210U Processor" : The 10th generation ( Comet Lake ) Intel processor.

From 6th generation ( Skylake ) onward , the things have got a little difficult for win 7. But there are hidden drivers available for those notebooks & their devices.

As you move to later generations : Kabylake /CoffeLake /Ryzen Threadripper ( 7th /8th /9th generation ), It gets more & more difficult to deal with. People are still so keen on Win 7 that they are managing with modded drivers, degraded functionality & Image Updaters. 10th generation processor may take some time for that!

Vineet Garg

Posted 2019-12-10T12:02:57.993

Reputation: 74

1

Good modded drivers can be found here : https://www.win-raid.com/f52-Windows-Vista-Server.html

– Vineet Garg – 2019-12-28T13:01:10.753

Nice linky, where there is a will there is a way, thanks @Vineet Garg – Moab – 2020-01-22T19:45:49.610

@Moab : And there are other bold things to google! – Vineet Garg – 2020-01-23T03:49:57.383

@root : Thanks for marking it as answer. You are planning a dual boot of win 10 & win 7 on the single internal hard disk or the laptop has two internal hard disks. – Vineet Garg – 2020-01-23T15:10:48.500

Asked: 2019-12-10T12:02:57.993

Viewed: 168 times

Active: 2020-01-23T03:47:36.220