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I went to open Outlook 2007 on my Windows 7 32bit machine and it came up with this error:
Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The information store could not be opened.
I have deleted and created a new profile in Control Panel > Mail but it still doesn't want to work properly but it still comes up with this message.
Thanks in advance.
Dean Perry
Posted 2010-06-09T13:14:40.490
Reputation: 667
1
Just had it happen to me this morning. (Win7 x64, Outlook 2007). The message can be caused by a number of issues like a compatibility setting or a corrupted outlook profile file. In my case, I had to run the following at a command prompt:
Outlook.exe /resetnavpane
The technical issues surrounding the Navigation Pane can be found at Microsoft's Support site KB2022778.
Scott Fletcher
Posted 2010-06-09T13:14:40.490
Reputation: 126
0
Have you tried safe mode?
a) Hold Ctrl and click Outlook from start menu
or
b) "Outlook.exe /safe" from command prompt
Will
Posted 2010-06-09T13:14:40.490
Reputation: 396
Yep I tried that but it came up with the same thing. I managed to sort it. Thanks anyway – Dean Perry – 2010-06-09T13:49:19.250
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Have sorted it. Changed the .pst in Control Panel > Mail and created a new default pst file and it seems to be working fine for some reason.
Dean Perry
Posted 2010-06-09T13:14:40.490
Reputation: 667
0
I tried hard to fix it but it not work for me. Then I did this and it worked for me
Resolution
kvang
Posted 2010-06-09T13:14:40.490
Reputation: 1
If this is an exchange account, additional configuration may be needed.. http://www.windowstechinfo.com/2015/11/solved-%EF%BB%BFcannot-start-microsoft-outlook-cannot-open-the-outlook-windows-the-set-of-folders-cannot-be-opened-you-must-connect-to-microsoft-exchange-with-the-current-profile-before-you-can-s.html
– Aravinda – 2015-11-30T17:30:05.663