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I'm using business e-mail and I'm trying to access File->Open->Other's User Folder... but the option is grayed out. I need that option in order to join the shared mailbox.
Additional information:
- I've placed my cursor in my Inbox (as per this suggestion).
- The account is configured using Exchange/Office 365 Account.
- E-mails, calendar and other features works without any issues.
How I can access that option?
I seem to recall that the owner of the mailbox needs to set the permissions so that you have the appropriate permissions, it is usually done in Outlook itself. But I am unsure if that changed with Office 356 – Steve Chambers – 2019-11-11T23:31:26.163