Rules mismatch between Outlook and Exchange

0

Each time I open the Rule Wizard (Rules and Alerts) in Outlook 365 I get the following alert:

enter image description here

What I tried:

  • I first tried clicking "Server" as advised, but the alert appears again when opening Rule Wizard.

  • I also tried pressing the "Client" button to no avail.

  • I checked Office 365 updates, but my installation is already updated to the last version.

Here is my Outlook version:

enter image description here

Is there something I can do to sync Outlook and Exchange rulesets once and for all?

Andrea

Posted 2019-11-06T09:56:29.717

Reputation: 1 446

1

You'll want to login to webmail (https://outlook.office365.com) and check the rules there. See why they are different. If you want to sync them, delete all on webmail and recreate locally. Alternatively, construct them on webmail only (limited)

– LPChip – 2019-11-06T10:16:58.053

1

You may need to reduce the Server rules (to less than 50), check this thread and see if it helps.https://social.technet.microsoft.com/Forums/office/en-US/1b5d268f-014b-4914-ad6a-d10165262d24/rules-do-not-match?forum=exchangesvrclients

– Aidan – 2019-11-07T07:31:45.427

@LPChip, Aidan: thank you for your comments: logging to the webmail and cleaning up the rules solved the problem – Andrea – 2019-11-08T13:45:43.987

Answers

-1

Use outlook.exe /cleanclientrules to keep the server rules only and clear the Rules Wizard warning.

Full details can be found here https://www.slipstick.com/outlook/rules/client-server-side-rules/

Bagmouss 1

Posted 2019-11-06T09:56:29.717

Reputation: 1

Asked: 2019-11-06T09:56:29.717

Viewed: 247 times

Active: 2020-02-06T09:49:37.160