Charging issue with Asus S200E

1

I have an Asus S200E series laptop that runs Windows 8 and I'm having trouble charging it. The Laptop will only charge when it's off (orange indicator turns on), and this also is not consistent, sometimes I need to plug and unplug the charging cable multiple times in order for it to resume charging. If I turn it on while charging it will stop immediately. I've already tried changing the charger but that didn't fix the problem.

I have had the laptop for about a year and this issue started about 2-3 weeks ago. Is there a way to pinpoint the exact cause of the problem? is it hardware issue or software?

Thank you for your time and effort.

kej

Posted 2019-10-29T21:55:04.663

Reputation: 11

Answers

0

Download an Ubuntu ISO file
Verify the download was corruption free
Use the free Open Source Rufus app to write it to a USB Flash Drive
Boot from that Flash Drive
Test as you did above to see if results replicate.
If they do, it's hardware.

K7AAY

Posted 2019-10-29T21:55:04.663

Reputation: 6 962

1Thanks for your reply :), i'll try that and see if it solves the problem. – kej – 2019-11-01T10:20:08.850