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i recently tried to install Bluestacks on windows 10 pro (x64) and upon installation i am greeted by the "Bluestacks is unable to use hardware assisted virtualisation when hyper-v is enabled". Even though i have disabled "windows sandbox", "Windows hyper visor platform", "Virtual machine platform" and "Hyper-V", i also have Intel virtualisation technology enabled in the bios. i have also checked to make sure that core isolation is off in my device security settings but i keep on getting the same error. any ideas?
EDIT: my cpu is the i7-4790
BadGuyBen
Posted 2019-10-09T18:18:02.107
Reputation: 1
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I have gone to great efforts to outline specific instructions to determine if VT-x/AMD-V is enabled or disabled here. If you have an Intel process, please update your question, with the relevant information from the suggested tool. The only reason you would be getting this error is if another application was using the virtualization capabilities of your processor. In other words, there is no other explaination that is possible, there is some application installed that conflicts with BlueStacks.
– Ramhound – 2019-10-09T20:45:41.050