When hitting print screen, it moves my entire screen into the upper left corner and blacks everything out

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When attempting to use green shot to create a screen shot, it takes my entire screen to the upper left and 3/4 of everything else is black. I have messed with all the settings and can't figure out how to fix it. Screen shots turn out blurry.

I am connected to a a 32 IN Samsung Screen

Windows 10, only running Greenshot. I have exited, restarted, messed with most of the preferences with no end result.

Tiffany

Posted 2019-09-10T16:01:47.763

Reputation: 1

Please edit the Question (to the left under the question text) to indicate : What OS? Which settings have you changed? If you exit GreenShot, does the moving behavior still happen? Are you running any other apps like AutoHotKey, AutoIt, MacroExpress ? – Christopher Hostage – 2019-09-10T16:07:33.440

Windows 10, only running Greenshot. I have exited, restarted, messed with most of the preferences with no end result. – Tiffany – 2019-09-10T16:14:27.887

No answers