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Right now every time I try to send an email, the AWS SES service return 554 due to high bounce rate (18.55%), and my account status is shutdown also the sending is paused.
So what can I do to enable the sending back and to reduce the bounce rate?
Thank you Michael, but I already checked that article. – Amr H – 2019-09-07T15:27:08.127
That article is the definitive reference on the subject. Its advice seems clear. You need to identify the reason why you sent so many emails to invalid addresses, you need to formulate and document a plan to prevent it from happening again, and you need to contact SES about the matter using the contact information provided there. If this doesn't address your issue, then which part is the obstacle? – Michael - sqlbot – 2019-09-07T16:19:26.473