0
For sending e-mails to multiple people through MS Outlook (Office 2016), I am using e-mail templates which I store in my file system as .oft files. These can then easily be used for repeating messages or for serial letters. (I use a macro to create new e-mail items based on my templates; but that's not crucial here.)
I experience the following problem:
E-mails created by calling the .oft file miss two things:
they miss attachments (that were attached to the original e-mail that was then saved as .oft for later use)
they miss pictures that were copy-pasted into the HTML text of the original e-mail. - Picture position and size are preserved as visible from the frames that are still there, but the picture data themselves are gone.
This means that I have to paste the same pictures again into the e-mail (now on screen of Outlook), and I have to re-attach the attachments. Quite annoying!
Question:
a) Is this a bug (on the level of Microsoft) that cannot be tackled
b) Is it a malfunction through wrong setup of the system here in our organisation (that's well possible)
c) Is it a thing I have a chance to solve? How?
These are all good ideas (based on thorrough acquaintance with the system), and I will test them as soon as I am back to office. Will comment on the results then. - Note: My workplace is in a large municipal organisation, and you never know what kind of tampering the IT department did to the system.... – Christian Geiselmann – 2019-09-07T19:10:22.283
After some testing: Yes, you are right. I can create a healty new e-mail by clicking through New items --> More items --> Choose Form --> User Templates... Same result is with locating the .oft file in the file system and simply double-clicking it. - So the issue is with my macro itself: it has instructions to store the HTMLBody as well as the Subject in variables, but not attachments, and obviously also the picture data get lost that way. - I will publish a separate question on these problems. – Christian Geiselmann – 2019-09-09T17:21:05.843