Asus Keyboard not working anymore after windows 10 update

2

After updating my windows 10 to the latest version (KB4512508), my keyboard is not working anymore. My Laptop Model is Asus Gaming ROG GL502VMK. I do lot of things like uninstalling the driver and install it again, etc but none of them worked for me.

behtateam

Posted 2019-08-29T20:53:59.217

Reputation: 23

Can it be used in safe mode? I consider that you could try to uninstall KB4512508 to test. This appears to be Microsoft's latest update in August, with possible compatibility issues. – daidai – 2019-08-30T07:17:25.790

Answers

1

KB4512508 brings no new features and only offers a few bug fixes and performance improvements. It is not essential, so you may uninstall it and block it as described in the Microsoft article How to temporarily prevent a Windows Update from reinstalling in Windows 10. A detailed how-to article can be found in How to prevent a specific Windows 10 Update or Driver from installing.

However, before doing that, I would suggest to let Windows install its own driver for the keyboard:

  • Create a backup in the form of a System Restore point, to be able to undo the following procedure
  • Start Device Manager
  • Open "Human Interface Devices" and find your problem keyboard
  • Right-click the device and choose "Uninstall device"
  • If given an option to delete the driver, choose it
  • Reboot

If this does not help, you may also check if you need to install updates from the ASUS website. Only the drivers from 2019 are interesting. There is also a BIOS update that should be applied with extreme caution.

harrymc

Posted 2019-08-29T20:53:59.217

Reputation: 306 093

Asked: 2019-08-29T20:53:59.217

Viewed: 806 times

Active: 2020-01-28T18:38:54.977