How can I reset a Windows 10 user profile bound to a domain user?

Question

Is there a way that I can reset the Windows profile of my domain user so that all my files stay there and I only need to reconfigure my user environment?

My Outlook client stopped connecting to Office 365 Exchange and after several dead ends (re-add Exchange account, new Outlook profile, Office self-heal, Office re-installation, etc.) I've found that everything seems to work Ok from a new Windows profile in the same machine. I'm guessing that removing and recreating my profile would do the trick, but better yet would be to avoid having to move files to a new directory.

Answer 1

It is very difficult and up to impossible to fix corruption in a user profile, since there are too many possibilities.

For a computer in a domain, I would advise trying to remove the computer from the domain and rejoin, although I understand that this is impossible in your case.

Therefore your only solution is to start a new user profile.

There are many tutorials on the Internet, which basically amount to copying files or to setting in the registry for the new account some pointers to your main folders such as Documents.

You could also use a straight move of the important folders under the C:\Users folder, such as Documents and Desktop. If you have a Microsoft account moving will be even easier.

Answer 2

You might be over thinking it. If it was a "Corrupted Profile", you would experience more issues. From what you said, it's just related to email. You said you created a new outlook profile but not the PST. I would recommend C:\Users\"username"\AppData\Local\Microsoft\Outlook and delete the pst file in there so outlook re-creates it. Also verify the user's password didn't expire.