Brother HL-2140 series printer does not recognize landscape

0

Windows 10 Home version 1903 OS Build 18362.239

Printer: Brother HL-2140 series

Hello,

I just added a Brother HL-2140 series printer to my PC and have a strange problem.

Everything prints as portrait, even when landscape is specified. Also, when a landscape xlsx spreadsheet is routed to the printer the top third of the page is blank before the spreadsheet starts and the spreadsheet is truncated (missing the right side of the spreadsheet) at the right side of the portrait orientation.

It is like the printer does not recognize that the spreadsheet is landscape orientation.

An iMac mapped to the same printer has no issues and works fine.

Can anyone help resolve this for me?

TIA

Luke

Luke

Posted 2019-08-13T18:15:21.803

Reputation: 31

Reinstall/update drivers. – None – 2019-08-13T21:38:30.580

No answers