Google Desktop Search problems - unable to disable indexing and no index status page

1

I've been running Google Desktop (I've used both the regular and Enterprise versions) without issues on my Windows 7 64-bit PC for a long time with no issues. I just paved my PC and reinstalled Google Desktop (regular edition).

Initially, I want to use it only for the CTRL-CTRL launcher capability - I don't want it to do any indexing. So I unchecked all the items in the configuration dialog as well as excluded c:. Despite this, it is indexing all the content on my hard drive as well as Outlook email, etc. In my previous installations I had the same options set and they worked properly.

The other problem I have is that when you right-click on the Google Desktop system tray icon, there used to be an option for "Index Status" which showed you the percentage complete the index creation process was, as well as an option to clear and rebuild the index. Those are no longer there.

I uninstalled the regular edition and installed the Enterprise Edition, but same problems.

Any ideas?

Howiecamp

Posted 2010-05-27T19:45:14.390

Reputation: 1 438

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  • How do you know it is indexing if you can't view the status? and 2. If you disabled indexing then of course it won't tell you the status because it has no status.
    • < – jamesbtate – 2010-05-27T19:51:47.453

    @Puddingfox - you were exactly right - total mistake on my part. In fact my response to your comment above was wrong too so I just deleted it. If you create an answer with the info in your comment I'll mark it accepted. – Howiecamp – 2010-07-16T19:12:25.073

    There's an enterprise edition? – Coops – 2012-02-08T14:16:32.157

    Answers

    0

    Found the problem (or might be coincidence) - Not clear of the root cause since this was a clean install on a new machine. Noticed after most recent uninstall that the registry keys were left behind. Manually removed them, then reinstalled. All is OK.

    Howiecamp

    Posted 2010-05-27T19:45:14.390

    Reputation: 1 438

    0

    1. How do you know it is indexing if you can't view the status? and 2. If you disabled indexing then of course it won't tell you the status because it has no status.

    jamesbtate

    Posted 2010-05-27T19:45:14.390

    Reputation: 614

    Asked: 2010-05-27T19:45:14.390

    Viewed: 1 307 times

    Active: 2010-10-30T00:46:13.280