Transferred HDD to New PC, Now Battery Driver Issues

0

Start with Lenovo Windows 7 laptop.

Gets upgraded to Windows 10.

Take HDD out and put into Dell Laptop.

Boots up fine, take care of OS activation, etc.

Uninstall every Lenovo thing listed in Programs & Features as well as Apps & Features.

Use Dell utility to update all drivers.

Lenovo Power Manager is still in Control Panel, and it still shows up in battery icon right click menu.

Battery icon in System Tray reports 100% charged, charging.

Click on battery icon and the little pop up reports that Battery 1 is at 0% and charging, and that Battery 2 is not present.

Every once in a while get an alert saying battery is at 0%, please charge, but after a few seconds it goes back to thinking the battery is fine.

Try to run BIOS update tool, says battery must be over 10% (it's at 100%, but also at 0% somehow).

Uninstall second battery through Device Manager and it reinstalls upon restart.

Disable second battery through Device Manager and the "battery 1" and "battery 2" sections disappear, just showing that the battery is at 100%

Try BIOS update again, STILL getting "battery must be at 10% or more" error message.

How do I fix this?

Chris Revocateur

Posted 2019-06-20T21:51:34.453

Reputation: 11

1You should do a clean install since you moved it to a completely different laptop. – DrZoo – 2019-06-20T23:37:34.777

1In this case your OEM drivers are causing a problem. You really should uninstall the OEM shovel-ware until you get the battery working – Ramhound – 2019-06-21T01:00:04.203

Hopefully, you don't currently have Dell SupportAssist installed. It has a privilege-escalation attack vulnerability. – Ramhound – 2019-06-21T17:49:44.737

No answers