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I have an USB 3.0 Camera that works properly till I turn it off (by closing the Camera application or unplugging the USB cable). After it is turned off, the whole PC crashes and I have to restart it. I tried it on several PCs and got the same behavior.
My question: Where can I start debugging the problem? Any clue is much appreciated!
P.S. The camera does not have a special driver that I have installed manually. I just plugged it and it started working.
OS: Windows 10 (Version 10.0.17134 Build 17134)
Humam Helfawi
Posted 2019-06-18T11:14:14.683
Reputation: 245
If it's the same result on different PC's, it's pretty clear that the problem lies with the camera itself. – NiallUK – 2019-06-18T11:15:39.450
@NiallJones Yes I totally agree. However, I have no support or a replacement for the camera right now and I need it urgently. So I was wondering if there is any hack to make it work. – Humam Helfawi – 2019-06-18T11:21:24.203
2If it's drivers are up to date, i'd suggest to just not unplug it.. – NiallUK – 2019-06-18T11:24:46.257