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I'm at the end with my wits. I have got a destop client where Outlook 2013 keeps deleting it indexed db every couple days randomly.
I set it up so that Windows keeps only indexing the .ost (It's an Exchange Mail) currently in use. It indexes all Elements, and works just fine for a couple of days, then out of nowhere the indexed db is deleted and Outlook keeps re-indexing everything in .ost again.
This is a problem, since this is a PC in sales where the user heavily relies on Emails sent and received.
What's going on here?
Grumpy ol' Bear
Posted 2019-04-24T06:41:24.783
Reputation: 5 313
Outlook keeps disappering from Indexing Options? Does Outlook search return no results? What’d your account type? Exchange, POP or IMAP? – Perry – 2019-04-25T04:43:16.530
Indexing issues can be caused by many aspects, you can check the reply from Steve in this thread discussed in TechNet forum: https://social.technet.microsoft.com/Forums/office/en-US/5c2441a8-359f-4961-8524-e7a6572b26a6/keep-having-to-rebuild-search-index?forum=outlook
– Perry – 2019-04-25T04:44:18.840Outlook returns no results, indexed elements are set to 0 when checked. Account Type, as in the op: Exchange – Grumpy ol' Bear – 2019-04-25T07:41:41.567
Do you have cached Exchange mode enabled? Have you rebuilt index or recreated ost file as mentioned in the link above? – Perry – 2019-04-26T05:00:05.210