How do I save images from e-mail?

1

Running current Outlook as supplied via O365. I sent myself a bunch of images from my phone so I could download them on the computer. I can see them fine, but they are in-line. If I go to save attachments there are none to save. If I right click to copy them to try to paste and save elsewhere, I'm not allowed to copy. If I save the entire message to disk it still saves it as one big thing (does not split out the images into a folder like older Outlook versions used to). How can I extract these images from this e-mail and save them as individuals?

Brian Knoblauch

Posted 2019-04-23T13:19:52.363

Reputation: 4 313

A screenshot will provide a visual explanation of what you see, and explain, your confusion – Ramhound – 2019-04-24T02:53:35.967

What do you mean by "they are none to save"?

Normally to save attachment, we can right click it and choose “Save As” or “Save All Attachments”. – Perry – 2019-04-24T06:49:11.867

Are there any errors when saving attachments？I find one similar thread here. You can check whether this is the case for you:

https://social.technet.microsoft.com/Forums/office/en-US/105e23ca-ca53-406c-8bdf-c000cd0630e4/outlook-2016-cannot-save-message-and-attachement?forum=outlook

– Perry – 2019-04-24T06:49:35.877

If I right click the image, there is no option to save. If I go to the generic "Save attachments" dialog it's empty as if there are no attachments! – Brian Knoblauch – 2019-04-24T12:11:10.860

1Can you log on the web mail to save the attachment? – Perry – 2019-04-25T05:29:05.133

Tested here. I can also drag and drop attachments to a local folder. For Outlook side, I'd like to recommend you create a new profile. – Perry – 2019-04-25T05:37:27.337

Answers

1

In-lined images cannot be saved via right-click, as you've found out. This is the normal behavior for Outlook.

They can, however, be copied.

This is a manual process.

  1. Right-click on the inlined image and select Copy.
  2. Open an image editor application such as MS Paint.
  3. Paste into a new blank image.
  4. Save.

You could turn this into a macro if you have a lot of images to save. Outlook, like other Office products, supports the full Microsoft Visual Basic for Applications (VBA) macro language and so you can program really cool things.

However, the better thing is to not use email to get pictures from your phone to your computer: either change the settings of your phone's mail client to attach the images rather than inlining/embedding them in the messages, or if possible use one of the myriad of file transfer/cloud drive solutions that offer image backup.

music2myear

Posted 2019-04-23T13:19:52.363

Reputation: 34 957

To clarify, this works from O365 webmail in the browser, so is a valid solution. However, it does not work in the Outlook thick client! – Brian Knoblauch – 2019-04-26T15:44:04.793

It is supposed to work in the local full Outlook install. It is the method directed by Microsoft in their official help document for this issue. If it does not work in your Outlook full client you should check for updates, create a new Outlook profile, and/or perform a repair install of Outlook or Office. – music2myear – 2019-04-26T15:48:17.233

Asked: 2019-04-23T13:19:52.363

Viewed: 141 times

Active: 2019-04-26T14:34:36.170