May CrystalDiskInfo SMART values be manipulated? smartctrl shows other values

1

34865 is the value of smartctl and CrystalDiskInfo shows some 2300 hours.

Does it mean SMART values were manipulated?

enter image description here

    C:\Windows\system32>smartctl -a /dev/sda
    smartctl 7.0 2018-12-30 r4883 [x86_64-w64-mingw32-win7-sp1] (sf-7.0-1)
    Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

    === START OF INFORMATION SECTION ===
    Model Family:     Hitachi Ultrastar 7K3000
    Device Model:     Hitachi HUA723030ALA641
    Serial Number:    ******
    LU WWN Device Id: 5 000cca 225d66d1d
    Firmware Version: MKAOA840
    User Capacity:    3 000 592 982 016 bytes [3,00 TB]
    Sector Size:      512 bytes logical/physical
    Rotation Rate:    7200 rpm
    Form Factor:      3.5 inches
    Device is:        In smartctl database [for details use: -P show]
    ATA Version is:   ATA8-ACS T13/1699-D revision 4
    SATA Version is:  SATA 2.6, 6.0 Gb/s (current: 6.0 Gb/s)
    Local Time is:    Tue Apr 23 11:03:46 2019
    SMART support is: Available - device has SMART capability.
    SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed

                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (29509) seconds.
Offline data collection
capabilities:                    (0x5b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off supp
ort.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        No Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        ( 492) minutes.
SCT capabilities:              (0x003d) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_
FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   016    Pre-fail  Always       -
       0
  2 Throughput_Performance  0x0005   100   100   054    Pre-fail  Offline      -
       0
  3 Spin_Up_Time            0x0007   120   120   024    Pre-fail  Always       -
       643 (Average 639)
  4 Start_Stop_Count        0x0012   100   100   000    Old_age   Always       -
       362
  5 Reallocated_Sector_Ct   0x0033   100   100   005    Pre-fail  Always       -
       0
  7 Seek_Error_Rate         0x000b   100   100   067    Pre-fail  Always       -
       0
  8 Seek_Time_Performance   0x0005   100   100   020    Pre-fail  Offline      -
       0
  9 Power_On_Hours          0x0012   100   100   000    Old_age   Always       -
       2324
 10 Spin_Retry_Count        0x0013   100   100   060    Pre-fail  Always       -
       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -
       362
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -
       408
193 Load_Cycle_Count        0x0012   100   100   000    Old_age   Always       -
       408
194 Temperature_Celsius     0x0002   133   133   000    Old_age   Always       -
       45 (Min/Max 15/58)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -
       0
197 Current_Pending_Sector  0x0022   100   100   000    Old_age   Always       -
       0
198 Offline_Uncorrectable   0x0008   100   100   000    Old_age   Offline      -
       0
199 UDMA_CRC_Error_Count    0x000a   200   200   000    Old_age   Always       -
       0

SMART Error Log Version: 1
ATA Error Count: 8 (device log contains only the most recent five errors)
        CR = Command Register [HEX]
        FR = Features Register [HEX]
        SC = Sector Count Register [HEX]
        SN = Sector Number Register [HEX]
        CL = Cylinder Low Register [HEX]
        CH = Cylinder High Register [HEX]
        DH = Device/Head Register [HEX]
        DC = Device Command Register [HEX]
        ER = Error register [HEX]
        ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 8 occurred at disk power-on lifetime: 34865 hours (1452 days + 17 hours)
  When the command that caused the error occurred, the device was active or idle
.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 80 00 18 0e 00  Error: UNC 128 sectors at LBA = 0x000e1800 = 923648

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 80 00 18 0e 40 00      00:08:49.876  READ DMA EXT
  25 00 80 80 17 0e 40 00      00:08:49.875  READ DMA EXT
  25 00 80 00 17 0e 40 00      00:08:49.875  READ DMA EXT
  25 00 80 80 16 0e 40 00      00:08:49.875  READ DMA EXT
  25 00 80 00 16 0e 40 00      00:08:49.874  READ DMA EXT

Error 7 occurred at disk power-on lifetime: 34865 hours (1452 days + 17 hours)
  When the command that caused the error occurred, the device was active or idle
.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 5b 25 0e 0e 00  Error: UNC 91 sectors at LBA = 0x000e0e25 = 921125

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 80 00 0e 0e 40 00      00:08:46.977  READ DMA EXT
  25 00 80 80 0d 0e 40 00      00:08:46.977  READ DMA EXT
  25 00 80 00 0d 0e 40 00      00:08:46.976  READ DMA EXT
  25 00 80 80 0c 0e 40 00      00:08:46.976  READ DMA EXT
  25 00 80 00 0c 0e 40 00      00:08:46.975  READ DMA EXT

Error 6 occurred at disk power-on lifetime: 34865 hours (1452 days + 17 hours)
  When the command that caused the error occurred, the device was active or idle
.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 36 4a 04 0e 00  Error: UNC 54 sectors at LBA = 0x000e044a = 918602

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 80 00 04 0e 40 00      00:08:44.012  READ DMA EXT
  25 00 80 80 03 0e 40 00      00:08:44.012  READ DMA EXT
  25 00 80 00 03 0e 40 00      00:08:44.011  READ DMA EXT
  25 00 80 80 02 0e 40 00      00:08:44.011  READ DMA EXT
  25 00 80 00 02 0e 40 00      00:08:44.011  READ DMA EXT

Error 5 occurred at disk power-on lifetime: 34865 hours (1452 days + 17 hours)
  When the command that caused the error occurred, the device was active or idle
.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 10 70 fa 0d 00  Error: UNC 16 sectors at LBA = 0x000dfa70 = 916080

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 80 00 fa 0d 40 00      00:08:41.006  READ DMA EXT
  25 00 80 80 f9 0d 40 00      00:08:41.006  READ DMA EXT
  25 00 80 00 f9 0d 40 00      00:08:41.005  READ DMA EXT
  25 00 80 80 f8 0d 40 00      00:08:41.005  READ DMA EXT
  25 00 80 00 f8 0d 40 00      00:08:41.005  READ DMA EXT

Error 4 occurred at disk power-on lifetime: 34865 hours (1452 days + 17 hours)
  When the command that caused the error occurred, the device was active or idle
.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 6b 95 f0 0d 00  Error: UNC 107 sectors at LBA = 0x000df095 = 913557

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 80 80 f0 0d 40 00      00:08:38.091  READ DMA EXT
  25 00 80 00 f0 0d 40 00      00:08:38.091  READ DMA EXT
  25 00 80 80 ef 0d 40 00      00:08:38.091  READ DMA EXT
  25 00 80 00 ef 0d 40 00      00:08:38.090  READ DMA EXT
  25 00 80 80 ee 0d 40 00      00:08:38.090  READ DMA EXT

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA
_of_first_error
# 1  Extended offline    Completed without error       00%      2315         -
# 2  Short offline       Completed without error       00%      2306         -
# 3  Short offline       Completed without error       00%      2300         -
# 4  Short offline       Completed without error       00%        14         -
# 5  Short offline       Completed: read failure       50%     34866         878
016
# 6  Short offline       Completed without error       00%     34690         -
# 7  Short offline       Completed without error       00%     33691         -
# 8  Short offline       Completed without error       00%     26299         -
# 9  Short offline       Completed without error       00%     19849         -
#10  Short offline       Completed without error       00%         4         -
1 of 1 failed self-tests are outdated by newer successful extended offline self-
test # 1

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

MikroDel

Posted 2019-04-23T09:54:43.137

Reputation: 113

Question was closed 2019-04-24T10:45:59.847

I've voted to close this question as a duplicate of What does it mean when my new HDD reports errors at a time that shouldn't exist? because the symptoms are exactly the same as in that question.

– Deltik – 2019-04-24T10:39:31.700

Answers

1

Power_On_Hours is 2324 in smartctl and 2325 in CrystalDiskInfo. Looks okay to me.

 9 Power_On_Hours          0x0012   100   100   000    Old_age   Always       -
       2324

Values 34865 refer to multiple errors like column LifeTime(hours) in Self-test log:

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA
_of_first_error
# 1  Extended offline    Completed without error       00%      2315         -
# 2  Short offline       Completed without error       00%      2306         -
# 3  Short offline       Completed without error       00%      2300         -
# 4  Short offline       Completed without error       00%        14         -
# 5  Short offline       Completed: read failure       50%     34866         878
016
# 6  Short offline       Completed without error       00%     34690         -
# 7  Short offline       Completed without error       00%     33691         -
# 8  Short offline       Completed without error       00%     26299         -
# 9  Short offline       Completed without error       00%     19849         -
#10  Short offline       Completed without error       00%         4         -
1 of 1 failed self-tests are outdated by newer successful extended offline self-
test # 1

Freddy

Posted 2019-04-23T09:54:43.137

Reputation: 1 204

Thanks. And how all the information like this can be interpreted: "..occurred at disk power-on lifetime: 34865 hours (1452 days + 17 hours).."? – MikroDel – 2019-04-23T11:35:38.193

You had several uncorrectable read errors while powering up the drive. The selftest log shows that a "Short offline" test was run @lifetime 34866 hours with read error, so the test was run while the errors occured or shortly after. But since there are no SMART errors at all (zero errors), I wouldn't worry at this point. The last offline tests also completed without errors. But I can't tell you what caused the problem... – Freddy – 2019-04-23T12:03:19.043

If someone (theoretically) reset SMART values on HDD. Is there a way to find it out? This case CrystalDiskInfo and smartctl both will show "good"? – MikroDel – 2019-04-23T12:09:57.470

My question is cause I have bought this HDD on April 2018. It was sold as new. So it has to be some 365 days, but not 1450. – MikroDel – 2019-04-24T10:34:54.467