Surface Book and VT-x

0

I have the Surface Book with i7-6600U processor. It has to support VT-x, however, Intel processor identification utility says it does not.

What I tried to do in order to remove this issue:

  1. All the steps from here.
  2. Recovery of the Surface Book using recovery image from the Microsoft web-site, so that the laptop is free from possible apps that use Hyper-V (by the way, Hyper-V is disabled).

VT-x still does not work.

On another SB that I own the problem is absent. What can be a reason for this?

John Taylor

Posted 2019-03-03T23:43:56.577

Reputation: 101

Have you enabled in the BIOS? – essjae – 2019-03-05T21:59:16.040

@essjae : Surface Book has UEFI, and there is no such the option. – John Taylor – 2019-03-06T07:10:00.853

ok, semantics, but you can still get into the UEFI settings: https://surfacetip.com/configuring-surface-book-uefi-bios-settings/

– essjae – 2019-03-06T19:45:53.883

@essjae : there is nothing to do with VT-x. – John Taylor – 2019-03-06T23:02:11.790

1Ok, if you run "systeminfo" from a PS/CMD prompt, what's under the "Hyper-V requirements" setting at the end? Everything should report "yes" Also, what version of Windows 10 do you have? Home/Pro/Ent? Build number? – essjae – 2019-03-07T21:24:18.997

@essjae : it turned out that the virtualization-based security was enabled (which was displayed in system information). After disabling it everything goes perfect. – John Taylor – 2019-03-08T21:28:37.283

No answers