Prevent Intercom auto opening upon new messages

1

Intercom messenger opens automatically upon the arrival of new messages. Can we disable this with a configuration? enter image description here

My biggest concern is when the automatic popup opens with the arrival of a new message, the unread message count is rest to 0 automatically. Can we override this default behaviour?

Dulaj Atapattu

Posted 2019-02-16T16:56:31.693

Reputation: 11

You should ask intercom support ... – DavidPostill – 2019-02-16T18:43:07.840

No answers