Mendeley 1.19.3 plug-in does not work after Microsoft Word 16.21 update

Question

Today I updated Microsoft Word (for Mac) to the 16.21 version, then I realised that the Mendeley (1.19.3) Word plug-in does not work anymore, i.e. I cannot work with the reference system on a Word's file.

Here the error I get from Mendeley:

error's screenshot

I tried to re-install the Mendeley plug-in but I still get the same error.

How can I solve this?

Any help would be much appreciated.

Answer 1

I found that the second solution here has worked for me on macos Mojave.

1. Ignore the initial error message and click on the References tab.
2. This should bring up a second error message about Visual Basic for Applications, click on Debug.
3. On the left-hand menu click MacIpcClient
4. Find and Replace all within the file which opens: replace "libc.dylib" with "/usr/lib/libc.dylib"
5. Save (floppy disk icon in the top left)
6. Restart Word.