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For whatever reason, if I plug in a monitor (benq gw2765ht) to my laptop via hdmi (XPS 9560 running Windows 10 Home), I cannot use Remote Desktop Connection.
After logging in, the screen immediately turns black and closes right away. Yet if I plug out the monitor, it seems to work fine.
Anyone have an idea why this is happening?
5areductase
Posted 2019-01-15T02:49:39.237
Reputation: 111
Your question is very unclear, but I'm -guessing- that you mean that you are trying to RDP to your laptop while the laptop has an external monitor connected. Is that correct? If so, try changing the display resolution for the RDP connection before you connect. – Debra – 2019-01-15T22:54:24.720
Thanks, changing resolution solved the issue. – 5areductase – 2019-01-16T14:50:00.220