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Opened the laptop and a message showed saying "preparing windows for recovery...this might take up to an hour". After the process I signed in to windows and it said "Could not log into your account" and "You have been logged into a temporary profile."
I tried to sign out and sign in again several times as suggested by the error message but nothing changed. Then I tried to recover my data from the profile folder in C:/Users but the folder contained only default, public and temp subfolders as shown in the screenshot below.
I want to restore the previous profile with all the data or atleast the data only if not the profile. NOTE: The data is important. Don't care about anything else.enter image description here
Adi
Posted 2019-01-06T13:14:23.933
Reputation: 1
First, try a full reboot first, not just sign out and in. Second, look into c:\windows.old to see if your profile is located there. If so, your files should be there. Copy them to your newly created profile, don't attempt to get that profile to work, because that will be impossible. If the data is not there, restore from backups. You have backups, right? – LPChip – 2019-01-06T13:15:47.243
@LPChip tried all of that, and there is no windows.old folder in c drive. Don't know about the backups thing. How do I know if there are any backups. – Adi – 2019-01-06T13:19:06.270
1You will know what back-ups you made. Almost by definition, data not backed up can't be important. If it's only a few files you need you might be lucky and find them with data recovery software, but use the system as little as possible before attempting this - whenever the system is in use, files are being created which may well overwrite the data you are trying to recover. Make a copy of the Windows partition before any more data loss occurs, and use an external boot image until you have recovered all you can. – AFH – 2019-01-06T13:54:05.973
You could go to System Restore (check show more restore points and undo appropriate restore operation. Before that, backup important files to an external medium! – JosefZ – 2019-01-06T20:33:31.630