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When I attempt to turn on my newly built custom computer, it powers on for 5 seconds then turns off again. The only happens when I have the ATX CPU power cable connected. When this cable is removed and the CPU isn’t powered, the motherboard powers on but doesn’t do anything.
- CPU: Intel Corp i5 7400
- GCard (the same with or without the GPU): Asus NVIDIA GTX 1050 Ti
- RAM: 16 GB (2x8)
- Motherboard: Gigabyte Z390M Gaming
This is not overheating, as the CPU doesn’t even seem to turn on!
7You're going to need to start troubleshooting this from the ground up. Remove any non-critical component (all but one stick of RAM, HDD, GPU) and see if it will boot. I would suggested tearing it all apart and working from scratch again, double checking all fits and connections. – Michael Frank – 2018-12-30T21:10:17.243
The same, it doesn’t matter what I connect to it. If I connect Power Supply to the CPU power on the motherboard, it will not work. Maybe this is because of some compatibility issues between motherboard and CPU? – Andrey Tsurkan – 2018-12-30T21:13:40.113
Can you confirm your motherboard model? I can't find that model listed anywhere. – Michael Frank – 2018-12-30T21:17:39.220
Oh, I’m very sorry. Unfortunately, I’ve mistyped, it’s 390 – Andrey Tsurkan – 2018-12-30T21:21:35.407
4
Then yes, the motherboard and CPU are incompatible. You have a Kaby Lake CPU and a Coffee Lake motherboard, while they are both LGA1151, they are different enough that they will not function together. You should take care to view the Supported CPU list when buying a motherboard: https://www.gigabyte.com/Motherboard/Z390-M-GAMING-rev-10#support-cpu
– Michael Frank – 2018-12-30T21:23:09.023Thank you. I’ve already seen this, unfortunately, shop assistant told me that CPUs are backwards compatible. – Andrey Tsurkan – 2018-12-30T21:25:58.650
Kaby Lake and Skylake (both previous Gen LGA1151 processors) are cross compatible provided a BIOS update is available for the motherboard. Coffee Lake is not backwards compatible at all. You should take this CPU back to the store and request a replacement CPU that is compatible. – Michael Frank – 2018-12-30T21:29:03.730
19th generation hardware is backwards compatible with 8th generation hardware. 7th generation isn’t compatible with anything except 7th generation hardware. – Ramhound – 2018-12-31T01:40:51.143