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I have been using my laptop ASUS S300C through various ages. Recently I am experiencing a continuous lagging functioning and not responding windows.
It does not matter what OS I have installed (Windows 8.1, Windows 10, Linux distros), every moment the hard-drive is working hard and I barely am able to gain the cursor to write some text or perform other tasks.
The computer works but the user experience is awful, because I lose control every moment.
I checked some settings of the software I am using and the computer is no longer reaching to 100% memory usage. Furthermore, the blocking behaviour is not even related to high cpu loads.
It seems that the hard-drive is called for work every moment and it is a bottleneck. I have no issues with data transfer.
Also browsing is very difficult, tabs are sort of stuck, they are rendered with effort, they seem to be blocked for a certain amount of time. Very often I lose wifi connection (because of the system in trouble I think). It's not a throttling issue, I think it depends on the swap system but it is called with no reason.
What can I do to use my computer again like I used to do?
Below there is the S.M.A.R.T. tools output:
C:\Program Files\smartmontools\bin>smartctl -a /dev/sda
smartctl 6.6 2017-11-05 r4594 [x86_64-w64-mingw32-win8.1] (sf-6.6-1)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Model Family: Hitachi/HGST Travelstar Z5K500
Device Model: Hitachi HTS545050A7E380
Serial Number: TE85423NG6MT7W
LU WWN Device Id: 5 000cca 770c3047c
Firmware Version: GG2OA6C0
User Capacity: 500.107.862.016 bytes [500 GB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 5400 rpm
Form Factor: 2.5 inches
Device is: In smartctl database [for details use: -P show]
ATA Version is: ATA8-ACS T13/1699-D revision 6
SATA Version is: SATA 2.6, 3.0 Gb/s
Local Time is: Wed Dec 26 15:48:02 2018
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 45) seconds.
Offline data collection
capabilities: (0x5b) SMART execute Offline immediate.
Auto Offline data collection on/off supp
ort.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 119) minutes.
SCT capabilities: (0x003d) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_
FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000b 100 100 062 Pre-fail Always -
0
2 Throughput_Performance 0x0005 100 100 040 Pre-fail Offline -
0
3 Spin_Up_Time 0x0007 253 253 033 Pre-fail Always -
1
4 Start_Stop_Count 0x0012 078 078 000 Old_age Always -
35041
5 Reallocated_Sector_Ct 0x0033 100 100 005 Pre-fail Always -
0
7 Seek_Error_Rate 0x000b 100 100 067 Pre-fail Always -
0
8 Seek_Time_Performance 0x0005 100 100 040 Pre-fail Offline -
0
9 Power_On_Hours 0x0012 067 067 000 Old_age Always -
14640
10 Spin_Retry_Count 0x0013 100 100 060 Pre-fail Always -
0
12 Power_Cycle_Count 0x0032 098 098 000 Old_age Always -
3594
191 G-Sense_Error_Rate 0x000a 100 100 000 Old_age Always -
0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always -
184
193 Load_Cycle_Count 0x0012 069 069 000 Old_age Always -
313762
194 Temperature_Celsius 0x0002 187 187 000 Old_age Always -
32 (Min/Max 11/45)
196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always -
1
197 Current_Pending_Sector 0x0022 100 100 000 Old_age Always -
0
198 Offline_Uncorrectable 0x0008 100 100 000 Old_age Offline -
0
199 UDMA_CRC_Error_Count 0x000a 200 200 000 Old_age Always -
0
223 Load_Retry_Count 0x000a 100 100 000 Old_age Always -
0
SMART Error Log Version: 1
ATA Error Count: 12 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 12 occurred at disk power-on lifetime: 14219 hours (592 days + 11 hours)
When the command that caused the error occurred, the device was active or idle
.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 01 87 c1 2d 0a Error: UNC at LBA = 0x0a2dc187 = 170770823
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 01 50 87 c1 2d 40 00 06:45:39.670 READ FPDMA QUEUED
61 01 48 86 c1 2d 40 00 06:45:39.670 WRITE FPDMA QUEUED
2f 00 01 10 00 00 e0 00 06:45:39.670 READ LOG EXT
60 01 40 86 c1 2d 40 00 06:45:39.293 READ FPDMA QUEUED
61 01 38 85 c1 2d 40 00 06:45:39.292 WRITE FPDMA QUEUED
Error 11 occurred at disk power-on lifetime: 14219 hours (592 days + 11 hours)
When the command that caused the error occurred, the device was active or idle
.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 01 86 c1 2d 0a Error: UNC at LBA = 0x0a2dc186 = 170770822
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 01 40 86 c1 2d 40 00 06:45:39.293 READ FPDMA QUEUED
61 01 38 85 c1 2d 40 00 06:45:39.292 WRITE FPDMA QUEUED
2f 00 01 10 00 00 e0 00 06:45:39.292 READ LOG EXT
60 01 30 85 c1 2d 40 00 06:45:38.915 READ FPDMA QUEUED
61 01 28 84 c1 2d 40 00 06:45:38.915 WRITE FPDMA QUEUED
Error 10 occurred at disk power-on lifetime: 14219 hours (592 days + 11 hours)
When the command that caused the error occurred, the device was active or idle
.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 01 85 c1 2d 0a Error: UNC at LBA = 0x0a2dc185 = 170770821
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 01 30 85 c1 2d 40 00 06:45:38.915 READ FPDMA QUEUED
61 01 28 84 c1 2d 40 00 06:45:38.915 WRITE FPDMA QUEUED
2f 00 01 10 00 00 e0 00 06:45:38.914 READ LOG EXT
60 01 20 84 c1 2d 40 00 06:45:38.537 READ FPDMA QUEUED
61 01 18 83 c1 2d 40 00 06:45:38.537 WRITE FPDMA QUEUED
Error 9 occurred at disk power-on lifetime: 14219 hours (592 days + 11 hours)
When the command that caused the error occurred, the device was active or idle
.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 01 84 c1 2d 0a Error: UNC at LBA = 0x0a2dc184 = 170770820
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 01 20 84 c1 2d 40 00 06:45:38.537 READ FPDMA QUEUED
61 01 18 83 c1 2d 40 00 06:45:38.537 WRITE FPDMA QUEUED
2f 00 01 10 00 00 e0 00 06:45:38.536 READ LOG EXT
60 01 10 83 c1 2d 40 00 06:45:38.159 READ FPDMA QUEUED
61 01 08 82 c1 2d 40 00 06:45:38.159 WRITE FPDMA QUEUED
Error 8 occurred at disk power-on lifetime: 14219 hours (592 days + 11 hours)
When the command that caused the error occurred, the device was active or idle
.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 01 83 c1 2d 0a Error: UNC at LBA = 0x0a2dc183 = 170770819
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 01 10 83 c1 2d 40 00 06:45:38.159 READ FPDMA QUEUED
61 01 08 82 c1 2d 40 00 06:45:38.159 WRITE FPDMA QUEUED
2f 00 01 10 00 00 e0 00 06:45:38.159 READ LOG EXT
60 01 f8 82 c1 2d 40 00 06:45:37.781 READ FPDMA QUEUED
61 01 f0 81 c1 2d 40 00 06:45:37.781 WRITE FPDMA QUEUED
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA
_of_first_error
# 1 Short offline Completed without error 00% 6557 -
# 2 Short offline Completed without error 00% 6418 -
# 3 Short offline Completed without error 00% 6375 -
# 4 Short offline Completed without error 00% 6345 -
# 5 Short offline Completed without error 00% 6288 -
# 6 Short offline Completed without error 00% 6135 -
# 7 Short offline Completed without error 00% 6095 -
# 8 Short offline Completed without error 00% 6006 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
P5music
Posted 2018-12-26T14:17:12.307
Reputation: 279
Possible hard disk failure. Check your hard drives for SMART errors How can I read my hard drive’s SMART status in Windows 7?, and What is the easiest method of checking SMART status for your hard drive?. Report back with the results.
– DavidPostill – 2018-12-26T14:26:47.843@DavidPostill see edits – P5music – 2018-12-26T14:51:51.790