Upper left corner Mozilla darkened on extended display, Windows 8.1

1

I have this: Dell XPS 13, running Windows 8.1 & Classic Shell, with an extended display to an HP 22 uh monitor.

Mozilla Firefox Quantum 63.0.3 (64-bit) gets a darkened rectangle in the upper left corner when greater than a certain size. The issue is not location on the screen. I've included images of the effect, and my screen resolution dialogue. Any thoughts would be appreciated. Of course, I can work around this.

This is the effect. No shading when sized smaller. No shading when moved to upper left. My screen resolution dialogue.

Volga89

Posted 2018-12-05T16:52:03.657

Reputation: 113

1Apologies--I don't know why my image descriptions don't show up. – Volga89 – 2018-12-05T16:53:02.407

Ooops, too many 60-range numbers. Yes, I'm running 63.0.3. I'll try to edit the question. Thanks. – Volga89 – 2018-12-06T21:43:29.350

Answers

1

Sometimes this problem is caused by a non-standard theme. If you have installed or created a theme, try to use standard theme in order to check.

Otherwise, try to restart Firefox in Safe mode. If this solves the problem, then the problem is caused by an add-on:

  • Click the menu button
  • Click Help
  • Select Restart with Add-ons Disabled….

If the problem still exists in Safe mode, resetting Firefox might help. First backup your profile and export bookmarks, then Refresh Firefox:

The refresh feature fixes many issues by restoring Firefox to its default state while saving your essential information like bookmarks, passwords, and open tabs.

Important: Since Firefox will revert to its original state, your own configurations and customizations, including extensions, extension data, and about:config preference configurations are removed. If you've made accessibility configurations, you may need to change them back after refreshing.

harrymc

Posted 2018-12-05T16:52:03.657

Reputation: 306 093

Bingo. Selecting "Restart with Add-ons Disabled" seemed to work. I had to re-launch Firefox manually, but the effect was gone. BUT, when I go to the add-on page three of the four seemed to be enabled, and it looks like they are active now. I'm a little perplexed by that. – Volga89 – 2018-12-06T21:50:29.040

Ooops...meant to add this: I'm using the XP Default theme. Should I change that for any reason? – Volga89 – 2018-12-06T21:52:04.677

I think it was the XP Default theme that had gone rogue. Once I restarted in safe mode, I could enable it without a problem. After that, the problem has remained fixed. Sorta makes sense, because the problem was with the display. Thanks. – Volga89 – 2018-12-07T20:10:04.550