Outlook 365: Rule to check if a specific user is missing (and then forward the email to them)

Question

I need some help with Outlook rules:

Problem: Users are not attaching all invested parties to communications regarding certain topics. Example: User has problem and contacts Engineer X. Engineer Y is not in the CC or the To field, but should be.

Desired outcome: Engineer Y gets a copy of the email that snubbed him, automatically sent to them.

I have most of the rules in place:

1. Look for specific words/keys
2. I must be in the TO box

The issue is I need a condition that checks if Engineer Y is not in the recipients list. I normally would look for a negation clause but I appear to not be able to find any in the Outlook rules.

Anyone know if either of the following exist:

1. The negation clause exists
2. There is a way to check if an email is missing a recipient

Thanks!

Answer 1

You may try adding an exception in the rule, for example: