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While trying to import photos and video from your iPhone onto your PC, I kept getting an error message. I would go to This PC/AppleiPhone/DCIM and locate the media I wanted to import. Then I would attempt to copy and paste the media into a folder on the desktop. I got the error message "Device is unreachable."
vineel
Posted 2018-11-25T12:27:42.003
Reputation: 241
6
I was able to fix this problem by simply changing a setting on my iPhone. If you have the same problem, go to Settings/Photos and scroll down to "Transfer to Mac or PC." "Keep Originals" should be checked, not "Automatic." Simply changing this setting solved my problem.
(Thanks to Micatek for the solution Ref: https://discussions.apple.com/thread/8351572)
vineel
Posted 2018-11-25T12:27:42.003
Reputation: 241
1this seems to help, but I eventually always get the same "device is unreachable" after copying a bunch of photos off, or even doing a file comparison action. – Jeff Atwood – 2019-09-29T21:36:16.913
2One possible suggestion: turn off cellular data, WiFi, and Bluetooth. It's possible notifications or iCloud syncing are somehow interrupting bulk file transfer over USB? – Jeff Atwood – 2019-09-30T00:45:12.883
1in the end I gave up, multiple Windows 10 machines had the same problem even with all the above tweaks. I plugged the iPhone into a Chromebook and it copied all the ~5600 photos and videos off perfectly the first time. – Jeff Atwood – 2019-10-13T02:57:08.217
1@JeffAtwood You are right it is so painful to transfer the photos and videos from iphone to windows 10 computer. Today I finished my transfer in two steps
Hope this helps someone in future. I think Mac users will not have these problems – vineel – 2019-10-20T05:18:46.580