External Monitor No Longer Detected After Laptop Screen Replacement

1

My set up, is that my HP Spectre x360 laptop is connected to an external monitor / mouse / ethernet via a hub. I am using Ubuntu 16.04.

It usually works fine. Yesterday I had my cracked laptop screen replaced. Since then, I can't get the external monitor to be detected. Is it possible that having a new screen (touchscreen) on my laptop could have affected things?

user1551817

Posted 2018-10-30T18:43:29.760

Reputation: 239

2I don't think so. It's more likely that the repairman has disconnected something he should have reconnected. – harrymc – 2018-10-30T18:47:12.733

1Concur with harrymc. – Jamie Hanrahan – 2018-10-30T20:03:10.370

Answers

1

Screen replacement is harmless, unless a mistake was made. I have seen it being done several times by a professional with never a problem.

It's very likely that the repairman has disconnected something he should have reconnected. Call him and complain loudly.

harrymc

Posted 2018-10-30T18:43:29.760

Reputation: 306 093

Asked: 2018-10-30T18:43:29.760

Viewed: 28 times

Active: 2018-10-30T20:55:34.457