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When I try to use my webcam for livestrams on YouTube, the site tells me the cam is in use by another application. No matter what I try, YouTube won't let me use this cam.
What I have tried:
- I have used this cam before multiple times on a different machine, there were never any issues.
- I tested the camera with the Windows 10 Camera application. It does still work.
- I looked for processes using this camera using the Process Explorer. I found nothing.
- I tried deactivating-rebooting-reactivating the camera in hardware manager.
- I Installed the original drivers from Logitech and those that Windows 10 recommends.
- I tried using Microsoft Edge to stream but YouTube does not support that.
- Using Microsoft Edge I visited the website webcamtoy. It reports "camera not found".
- Played around with the settings under Settings > Privacy > Camera. No solution.
- Of course I spent two hours searching the internet for appropriate solutions.
I am talking about a Logitech C920 on Windows 10 and the latest version of Chrome.
Thank you.
Even though the solution was the same, there is no apparent connection between this issue and the standby issue I describe in my solution. In my opinion, even though quite specific, this question and answer might help other users to find help.
fertchen
Posted 2018-10-26T06:04:00.320
Reputation: 11
When I had a similar problem with Skype a few years ago it turned out to be a USB driver issue. Since the Logitech C920 is a USB camera I would start there, with my problem UWP applications could access the camera, but traditional Win32 applications could not. In my case I had installed some ASUS drivers designed to charge devices, the driver caused a problem and wasn't necessary for my system to run. I am not submitting this as an answer for obvious reasons, I am just pointing you, in the correct diagnostic direction. – Ramhound – 2018-10-26T08:18:58.347
Thank you for your input. As far as I understand Chrome is a 64-bit-aplication. And it does indeed know there is a camera (when I unplug it the error message is along the lines of "no camera found"). Also, this is a completely new machine with very few applications installed - and even more removed like Skype etc. so there seem to be few options. But I will look into all my USB-related connections. – fertchen – 2018-10-26T10:44:10.103
I am not sure what Chrome being a 64-bit Win32 application has to do with anything I said. – Ramhound – 2018-10-26T11:06:07.340
Sorry, in my installing-everything-again-frenzy I misread that for 32-bit. As I said, I will check everything USB-related. – fertchen – 2018-10-26T13:05:58.780
webcamtoynot working with Edge, isn't shocking, it's likely the same reason YouTube streaming does not work with it. – Ramhound – 2018-10-26T22:35:25.487Actually it is a bit different: YouTube website reports that live streaming function is not possible with Edge. – fertchen – 2018-10-27T08:57:42.760
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Possible duplicate of Why would a computer reboot when sending the screen to sleep/standby?
– Ramhound – 2018-10-27T20:52:11.673