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I just signed up for 2 new office365 licenses just for exchange. I am at the portion of the setup where it is migrating imap email to the users.
The 2 users have no problem connecting to imap to transfer all email. however for the shared inbox accounts support@domain.com and info@domain.com it says "no exchange online plan" and does not give me the option to migrate.
Is there a way to do it that I am not seeing?
Sackling
Posted 2018-10-20T21:15:46.813
Reputation: 169
Hopefully the link below can be helpful: https://answers.microsoft.com/en-us/msoffice/forum/all/imap-migration-shared-email-accounts-unlicensed-in/9bc4f5a8-5499-4cb5-b06c-159b1c4e88c3
– Yuki Sun – 2018-10-22T08:00:49.910