Windows 10 icons become blank when they are large

I have windows 10 on my HP laptop. A problem happend to all my Thumbnails some days ago. Now all large-sized Icons are blank. Folders, Images, Document,... All are blank. If I make them small, they are as expected.

Windows 10 - Version: 1803 - OS Build: 17134.285

You can see the problem in these images:

Large Icons:

Small icons:

Rostamiani

Posted 2018-10-15T10:48:30.893

Reputation: 151

These icons are resources embedded in Windows DLL files, so cannot really disappear without damage to your system. Try to do sfc /scannow.

– harrymc – 2018-10-15T11:25:33.510

@harrymc Such a wonderful tool. But it found just one problem and it was about mscormmc.dll. And after a restart the problem still exists – Rostamiani – 2018-10-16T04:10:25.413

mscormmc.dll is part of the Microsoft .NET Runtime. I suggest to download and install .NET Framework 4.7.2, to ensure it's in order. Who knows, it might even help with your problem. – harrymc – 2018-10-16T07:03:23.603

Answers

The Three Steps I Used

I've had this issue a few times in the past.

These are the things I usually do to fix.

Restart the computer.
Update graphics driver.
Delete C:\Users\username\AppData\Local > IconCache.db

Invariant Change

Posted 2018-10-15T10:48:30.893

Reputation: 235

Thanks. But it did not work for me. The driver is the latest already and deleting that file did not help – Rostamiani – 2018-10-16T04:16:00.227

Yeah, doesn't work for everyone. Apparently, it's also a Windows bug on some systems where icons have scaling issues on some systems/monitors. It's been ongoing since 2017. Windows support trying to dodge the issue when challenged in support questions. – Invariant Change – 2018-10-16T04:19:42.113

But I didn't have this problem two weeks ago and I didn't updated windows since then – Rostamiani – 2018-10-16T05:06:36.960

Same problem happens to me, that's what helped me fix it:

Run regedit
Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows
- look for IconServiceLib REG_SZ, in my case that key is not existed.
- Create/update it with IconCodecService.dll
Repeat same for HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows NT\CurrentVersion\Windows

That's it, large icons appears without any other actions.

smbdevin

Posted 2018-10-15T10:48:30.893

Reputation: 51

Found this solution in some forum and it worked for me: 1. Open notepad (or any editor). 2. Enter the following:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"IconServiceLib"="IconCodecService.dll"
"DdeSendTimeout"=dword:00000000
"DesktopHeapLogging"=dword:00000001
"GDIProcessHandleQuota"=dword:00002710
"ShutdownWarningDialogTimeout"=dword:ffffffff
"USERNestedWindowLimit"=dword:00000032
"USERPostMessageLimit"=dword:00002710
"USERProcessHandleQuota"=dword:00002710
@="mnmsrvc"
"DeviceNotSelectedTimeout"="15"
"Spooler"="yes"
"TransmissionRetryTimeout"="90"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Windows]
"IconServiceLib"="IconCodecService.dll"
"DdeSendTimeout"=dword:00000000
"DesktopHeapLogging"=dword:00000001
"GDIProcessHandleQuota"=dword:00002710
"ShutdownWarningDialogTimeout"=dword:ffffffff
"USERNestedWindowLimit"=dword:00000032
"USERPostMessageLimit"=dword:00002710
"USERProcessHandleQuota"=dword:00002710
@="mnmsrvc"
"DeviceNotSelectedTimeout"="15"
"Spooler"="yes"
"TransmissionRetryTimeout"="90"

Save the file as .reg
Double click the file to import into registry

Andibioticum

Posted 2018-10-15T10:48:30.893

Reputation: 1

This fixed the registry entries mentioned by smbdevin – Andibioticum – 2019-05-27T14:15:27.860

Are all these registry entries strictly necessary to fix the problem? Some of them look a bit unrelated to icons. – Daniel K – 2019-05-27T17:21:01.607

I'm not sure, but for me, the issue is fixed. I'll let someone with more knowledge on the topic answer your question – Andibioticum – 2019-06-01T08:56:59.987

Found this solution in some forum and it worked for me: 1. Open notepad (or any editor). 2. Enter the following:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "IconServiceLib"="IconCodecService.dll" "DdeSendTimeout"=dword:00000000 "DesktopHeapLogging"=dword:00000001 "GDIProcessHandleQuota"=dword:00002710 "ShutdownWarningDialogTimeout"=dword:ffffffff "USERNestedWindowLimit"=dword:00000032 "USERPostMessageLimit"=dword:00002710 "USERProcessHandleQuota"=dword:00002710 @="mnmsrvc" "DeviceNotSelectedTimeout"="15" "Spooler"="yes" "TransmissionRetryTimeout"="90"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Windows] "IconServiceLib"="IconCodecService.dll" "DdeSendTimeout"=dword:00000000 "DesktopHeapLogging"=dword:00000001 "GDIProcessHandleQuota"=dword:00002710 "ShutdownWarningDialogTimeout"=dword:ffffffff "USERNestedWindowLimit"=dword:00000032 "USERPostMessageLimit"=dword:00002710 "USERProcessHandleQuota"=dword:00002710 @="mnmsrvc" "DeviceNotSelectedTimeout"="15" "Spooler"="yes" "TransmissionRetryTimeout"="90" Save the file as .reg Double click the file to import into registry

cuttie pie

Posted 2018-10-15T10:48:30.893

Reputation: 1