Bluetooth audio stutters every 10-30 on Windows 10

Question

I am having issues with Bluetooth on Windows 10. When I connect either my Sony WH-H900N headphones or my Sony Bluetooth speaker, every 10-30 seconds the audio stutters for a second or two.

I have tried numerous things, Updating Bluetooth drivers, audio and sound drivers, systematically disabling drivers, re-pairing devices. I am at a loss. Any help will be appreciated.

Hardware setup is:

• CPU - Ryzen 2700x
• GPU - Vega 64
• MEM - 16g DDR4 3200MHZ
• MOBO - ASUS B450-I (Has Bluetooth built-in)
• HDD - Samsung m2 970

Answer 1

I ended up trying an automatic driver installer (DriverPack) and it seemed to fix the issue, not sure what driver it installed but it fixed the issue.

Answer 2

I would like to share my resolution as well since it was different than yours. Funny enough we have almost identical systems, I have an ASRock Fatal1ty AB350 Gaming-ITX/ac motherboard with built-in Bluetooth as well.

My solution was to reconnect the Wi-Fi antennas to the ports on the back I/O panel. I had removed them as I was using an Ethernet cable and had no need for them but it turns out the motherboard is using these antennae for Bluetooth reception.

I had only realized this because I wore my headphones while the sound was stuttering and the reception was terrible once I left my desk. I remembered it used to have a much larger range previously.

I'm hoping this helps, I tried uninstalling / re-installing and re-configuring all my devices to not avail.

Answer 3

I had the same issue after the October 18 update.  The new update has an issue with old devices.  Even Microsoft support wasn't able to sort it out after installing a driver and changing services setting.

Simple solution: Buy an inexpensive USB Bluetooth 4 adapter and it will work.

Answer 4

If your router is controlling wifi but your windows 10 wifi is enabled, turn the Win10 Wifi off in settings. BT and WiFi share frequencies and sometimes conflict. If it works, post your result, please.