Prevent Ctrl+Alt+S from trying to open HP System Information

Question

On my HP laptop, pressing Ctrl+Alt+S in any program opens HP System Information, as well as doing the appropriate function in the active program. I use this combination a fair bit, so it's very annoying to have to keep closing this pop-up window.

There is a proper fix, but it's only for Windows Vista and 7.

The solution given on the HP forums for Windows 8 & 10 is to delete/rename the pop-up program's .exe file. However, if an HP update is run on the computer, the program is restored. Other solutions work for Windows earlier than 8, e.g. searching for the shortcut and deleting the shortcut key. I'm wondering if there's a permanent solution, e.g. editing a hidden shortcut or the Windows registry?

Answer 1

A few things to try:

• Nirsoft's ShortcutsMan can display and disable some keyboard shortcuts, though not those built into the OS. It depends on how HP has hooked into message handling.
• Use a third-party tool such as AutoHotkey to intercept the key before HP gets it.
• Write a short batch file to rename HP's executable. It lessens the nuisance of doing it manually for each update. sigh

Answer 2

Option 1(delete HPSysInfo.exe):

1. Delete "C:\Program Files (x86)\HP\HP Hotkey Support\HPSysInfo.exe"

2. Try ctrl+alt+s, a window will pop up asking if you want to remove "ctrl+alt+s" shortcut key, just click yes.

Option 2(avoid deleting HPSysInfo.exe):

1. 7-Zip HPSysInfo.exe to a place of you choice, and delete the original HPSysInfo.exe

2. Try ctrl+alt+s, a window will pop up asking if you want to remove "ctrl+alt+s" shortcut key, just click yes.

3. Now you can either unzip HPSysInfo.exe and copy it back to its original directory or do nothing.