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For the last couple of days Windows 10 restarts randomly after every couple of minutes. Sometimes it gets into a loop and restarts again before even completing the previous start up.
I have unsuccessfully tried the following to solve this issue:
- Uninstalling and reinstalling a fresh Windows 10
- Unplugging all the USB devices
- Removing the RAM modules, cleaning the slots, and leaving in only one module (plus changing the RAM slot used)
- Cleaning the PC with a blower
- Removing one of the two hard drives
- Running diagnostics (where everything passed)
I don't know what to do now.
Note: Booting in Safe Mode, Windows 10 works fine, with no restarting.
Haziq
Posted 2018-08-11T10:09:25.707
Reputation: 57
1in what I had already experienced, it might indicate some hardware / driver problems. The fact that on safe mode it's working fine, should that a faulty driver or piece of hardware or special functionality of a hardware doesn't get used in safe mode. It also could mean that your computer power supply is not good enough and can't power all of your equipment. this could happens if you have a high power graphic card, for instance. Not sure enough to make that comment a clear answer, however. – Pacopaco – 2018-08-11T10:36:45.283
Could youu give more details ? Seems like a desktop computer, not a laptop, right ? – Pacopaco – 2018-08-11T10:39:14.170
The power supply rating (Wattage) and components used would be interesting to know. A friend of mine had a very similar issue, in his case it was a poor power supply. – confetti – 2018-08-11T10:40:39.163
My machine is Dell Precision T3500, 16 GB Ram, 2 Hard Disk (1 Tb and 500 Gb) Respectly and Graphics card is EVGA Nvidia gtx 1050 ti (4-GB) – Haziq – 2018-08-11T10:41:43.107
That comes with a 525W power supply and an Intel Xeon 5600 Series CPU. Should be sufficient to me. – confetti – 2018-08-11T10:44:52.207
Futhermore I am using this pc from starting of this year January it was working fine till the last couple of days if power supply was not enough I cannot be able to use till now – Haziq – 2018-08-11T10:52:12.063
In most cases windows behave like that if there two things happened: 1-some bad sector on a hard drive and second is an issue with RAM. I suggest you to run GSmartControl and check SMART attributes 5, 196, 197 (if there values greater than zero, then it is HDD fault), run also long SMART test with GSmartControl. Other thing to do is to run memtest86 for at least 3 successful passes – Alex – 2018-08-11T11:00:59.920
@Alex I have run Gsmartcontrol software as you suggested and following are the result
500 GB Hard DISK
https://ibb.co/cVGffp
https://ibb.co/h3GkD9
https://ibb.co/kdtXt9
1 TB Hard disk
https://ibb.co/dKywmU
https://ibb.co/kTgct9
After running Gsmartcontrol: In 500 GB hard disk the attributes 197 and 198 is greater than zero (both are 8) and also highlighted in pink while the 196 attribute is not present in hard disk.
In 1 TB hard disk the attributes 5,197 are zero while 196 attribute is missing – Haziq – 2018-08-11T12:43:05.550
So, that is defiantly the case why windows behave like that. My advise is to save most important data ASAP and replace failed HDD. You can try to repair HDD by forcing internal firmware to replace broken sectors from spare area with low level hdd tools, but if it start failing, no more trust to such hard drive – Alex – 2018-08-11T12:49:05.623
I have remove the 500 gb hard disk while on 1 tb hard drive I installed the fresh windows the problem still occur the system is still restarting – Haziq – 2018-08-14T15:32:15.047
Here,s the graphics specification (Gpu-Z)
(https://en.wikipedia.org/wiki/GPU-Z ) the results are below:
https://ibb.co/cnort9
https://ibb.co/jy7Ufp
https://ibb.co/moK36U
https://ibb.co/i2e36U