Problems with Adobe XD CC installation

I downloaded and tried to install the free version of adobe xd cc and when I opened the installation wizard It read this message:

Your machine's GPU is out of date. Drivers must support DirectX 3D DDI versions or above, and Intel drivers must have been released in 2014 or after

So I headed to the DirectX Diagnostic Tool and found the following information:

Version: 8.15.10.2900

Date: 11/26/2012

Direct3D DDI: 10

What is the problem and is there any way to fix this problem?

Yousef Essam

Posted 2018-08-10T23:15:42.580

Reputation: 11

What make/model computer are you using? Does it have a discrete graphics card? If so, what make/model card is it? – Next-Door Tech – 2018-08-11T01:49:00.300

@Cancun101 Intel(R) HD Graphics (Core i5) – Yousef Essam – 2018-08-11T02:09:08.830

What processor model is it? – Next-Door Tech – 2018-08-11T02:32:26.907

Answers

Intel(R) HD Graphics is legacy hardware and no longer supported.

You might find newer drivers at https://downloadcenter.intel.com for some versions of the card.
You haven't given us sufficient information to be any more specific.

Tetsujin

Posted 2018-08-10T23:15:42.580

Reputation: 22 456

what are the details I should fill you in? – Yousef Essam – 2018-08-11T22:06:36.310

-1

Are you trying to install it in VirtualBox by any chance? (I've just had this issue for the past hour)

if you are using VirtualBox:

Disable 3D Acceleration under machine settings -> display -> Screen -> Acceleration -> (detick) Enable 3D Acceleration

WilliamStam

Posted 2018-08-10T23:15:42.580

Reputation: 1

-1

This problem is solve my installing .net framework 3.5. You can download .net framework using this link https://www.microsoft.com/en-us/download/confirmation.aspx?id=21

Ravi Sah

Posted 2018-08-10T23:15:42.580

Reputation: 1